The Bureau of Standards Citizen's Charter.
 
SPECIFIC TIME FRAMES

The delivery times included below are for services that are time sensitive and which are of the greatest economic significance to our customers, particularly exporters.

Processed Food

To test and issue approval certificates for Low Acid Canned Foods 18 calendar days
To test and issue approval certificates for other prescribed foods 12 calendar days
To issue export certificates 2 working days (1)
To issue hygiene, free sale certificates and exemption letters 2 working days (2)
Weights and Measures
Weights check and certification of cheese for export 5 working days (3)
Reinforcing Steel Bars
To issue entry certificate 24 hours after arrival of shipment at port of entry (4)

 

 

Conditions:

(1) Products requiring export certificates must be already tested and a valid approval certificate provided
(2) Certificates required in English Language only
(3) Notice of requests for weight checks and certification should be made 3 days in advance
(4) Satisfactory third party certificates and mill certificates covering shipment of steel bars must be submitted to the Bureau before processing the request.

 

TABLE OF CONTENTS
Message from the Minister of Industry, Commerce and Technology
Message from the Chairman, Standards Council
Message from the Executive Director, Bureau of Standards
Our Mission Statement
Services Offered
Handling the Customer's Requests
Specific Time Frames
Express Service
The Customer Role
Customer Information Programme
Confidentiality of Customer Information
Customer Consultation
Response to customer Queries & Complaints.
© Copyright 2002 Bureau of Standards, Jamaica. All Rights Reserved.