As our customer, you have a role to play in ensuring that you receive quality service. Please:

	Be polite.
	Provide honest information and the correct supporting documents where applicable.
	Acquaint yourself with the regulations that govern the operations of the Bureau of Standards Jamaica.
	Conduct business in a disciplined manner and pay the required fees on time.
	Provide feedback: tell others when our services delight you and tell us when things go wrong.