Submission on the
National Quality Award Programme.

BUREAU OF STANDARDS JAMAICA/JAMAICA STANDARDS NETWORK

NATIONAL QUALITY AWARD 2004

The National Quality Award is a results-driven programme, which seeks to recognize, and reward Jamaican companies that demonstrate excellent quality systems in the production of goods. By the implementation of the Award programme, manufacturers will benefit immensely due to the acknowledgement and encouragement of efforts to ensure proper quality systems are in place in these organizations. The focus of this programme is the creation of a national medium for business excellence, the sensitization of companies to the merits of quality systems and the motivation of companies to achieve and maintain high standards.

The National Quality Award is an upgrade of the Standardization Award held in October 2003. Companies are now invited to tender application for this award. Qualification is based on the ability to prove that they have a quality system in place which is adhered to. Specific criteria are used to evaluate the performance of the companies that apply for the Award. 

The Award is applicable to and will be made to manufacturers in the following categories:

• Large Manufacturer

• Small and Medium Enterprises

• Cottage Industries

The NQA will focus on the following criteria:

• Organizational Focus

• Customer Focus

• Human Resource Focus

• Process Management

• Business Results.