Bureau of Standards Jamaica
The Bureau of Standards Jamaica invites applications for the position of:
The Manager, Communications & Customer Service Branch is responsible for conceptualizing, developing and guiding the organization’s communication, marketing, public relations, public education and information strategies and programmes to meet agreed organizational objectives.
Identify, develop, implement and evaluate communication, marketing, public relations, public education and information strategies and programmes of the BSJ
Plan and oversee the design and production of all corporate communication, marketing, public relations, public education and information materials
Arrange for the effective distribution of marketing and public relations materials
Develop Work Plan and Budget related to the Communications & Customer Service Branch
Seek sales opportunities through (direct and indirect) marketing and promotion
Oversee service development and monitor trends that indicate the need for new services
Act as a main liaison officer with clientele.
Compile catalogues describing service offerings.
Analyze business developments and monitor market trends.
Select products and accessories to be displayed at trade or special production shows
Establish and maintain current client and potential client relationships and database
Ensure that the proper procedures for marketing activities are maintained.
Conduct market surveys and research
Serve as the BSJ’s Communication Specialist
Develop and maintain a corporate marketing events calendar
Develop pricing strategies that balances the BSJ’s objectives with customer satisfaction.
Liaise with internal departments and units to effectively implement marketing and promotional activities
Conduct Customer satisfaction survey
Maintenance of the Quality Environmental and Management System
Serve as spokesperson for the BSJ
Develop and implement public education programmes and marketing campaigns
Manage the relationship between BSJ and its clients, media houses etc.
Advanced computer literacy in Microsoft Office Suite and Project Management software
Strong competencies in maintaining corporate image and identity
Working knowledge of media production, communication and dissemination techniques and methods.
Well-developed knowledge of customer and market dynamics
Demonstrated project management skills and expertise
Demonstrated problem solving and decision making skills
Excellent interpersonal, human relations and networking skills
Advanced oral, written and communication skills
Work independently and manage several projects simultaneously
Excellent research and analytical skills
Proven ability to adapt to changes in the work environment and manage competing demands
Excellent planning, budgeting and supervisory skills
BSc. in Marketing/Public Relations or related area
A post graduate degree in Marketing would be a distinct advantage.
Training in Supervisory Management
A minimum of five (5) years working experience in a similar capacity in a medium to large organization
Applications must be submitted no later than 8 July 2019 at 4:00 p.m. by email to:
Manager, Human Resource Management & Development
Bureau of Standards Jamaica
6 Winchester Road
Please note that while we appreciate all applications, only shortlisted applicants will be contacted